ACC Co-payments

Why do I have to pay for my consult if it is under ACC?

We often get asked: “If ACC is paying, why do I still have to pay the same co-payment?”

ACC helps with accident-related injuries — they pay part of your GP visit. For non-injury care, we get funding from Te Whatu Ora (“Health NZ” – this is our capitation funding) instead.

However, neither ACC nor Te Whatu Ora cover the whole cost. That's why there's always a co-payment (your contribution).

The important bit:

• You're not being charged twice.
• We're not being paid twice.

Whether it's an injury or a routine check, the fee you pay is the same — the funding just comes from different pots. Think of it like two flat mates (ACC & Te Whatu Ora) each chipping in for the bills — between them they cover most of the cost, but there's still a little left for you.

We appreciate your understanding.