‘Our goal is to maximize the health, independence and
comfort of our patients and their whanau’.
Respect: We treat each other with dignity, we acknowledge other people’s backgrounds, culture, ideas and beliefs and
value their time and knowledge. We do not tolerate bullying, aggressive behaviour, abuse, or intimidation, and we
provide our colleague’s support.
Honesty: We promote openness, transparency and truthfulness in our conversations, actions, and behaviours.
Growth: We will seek to be better tomorrow than we are today.
Humility: The absence of ego creates space for the team to learn, grow, and have the confidence to
challenge the status quo. We do not do things for personal recognition or gain.
Reliability: Together we are intentional about what we agree to do, recognizing our limits and following through.
Empathy: With kindness, we strive to understand the experiences of others and use that understanding to guide our actions.
Communication: We strive to communicate honestly and respectfully, fostering open dialogue enabling our community to feel
heard and valued. We do not communicate with others in a way we would not like to be communicated with ourselves.
Equity: We recognize diversity in our community and will do our best to provide tailored care based on individual needs.